
Customer Care
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Activity overview
Latest activity by Customer Care-
Customer Care created an article,
HK120 Pagani Utopia Coupé - Rinascimento Lucido - 1:8 Scale Kit
Our Pocher kits have been developed to make the construction as easy as possible - there is no need to be an experienced modeller to build one. Our assembly manuals feature clear drawings which gui...
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Customer Care created an article,
Christmas Delivery Dates
Last updated – 20/11/2024 We hope you’ll find it helpful to preview our Christmas delivery dates to help you plan when to buy. Order by the following dates and times to receive your items in time...
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Customer Care created an article,
HK121 - Lamborghini Aventador LP700-4 Roadster Nero Nemesis - 1:8 Scale Kit
Our Pocher kits have been developed to make the construction as easy as possible - there is no need to be an experienced modeller to build one. Our assembly manuals feature clear drawings which gui...
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Customer Care created an article,
HK118 Porsche 917K - Gulf Edition
Our Pocher kits have been developed to make the construction as easy as possible - there is no need to be an experienced modeller to build one. Our assembly manuals feature clear drawings which gui...
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Customer Care created an article,
HK119 Lamborghini Aventador LP 700-4 Giallo Orion
Our Pocher kits have been developed to make the construction as easy as possible - there is no need to be an experienced modeller to build one. Our assembly manuals feature clear drawings which gui...
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Customer Care created an article,
HK117 Ducati 1299 Panigale R Final Edition
Our Pocher kits have been developed to make the construction as easy as possible - there is no need to be an experienced modeller to build one. Our assembly manuals feature clear drawings which gui...
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Customer Care created an article,
HK114 Lotus 72D - 1972 British GP - Emerson Fittipaldi
Our Pocher kits have been developed to make the construction as easy as possible - there is no need to be an experienced modeller to build one. Our assembly manuals feature clear drawings which gui...
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Customer Care created an article,
Creating Website Stock Notifications
You are now able to create an automatic alert notification for when a product arrives back in stock. For products that are out of stock or pre-orders, you can request an alert for when that specifi...
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Customer Care created an article,
Changes to Delivery Address
In the event you need to change your delivery address this must be communicated to us by email at customerservices.uk@hornby.com or by phone 01843233512. Please note additional delivery charges may...
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Customer Care created an article,
Important information regarding VAT on EU delivery.
Contents: English French German Spanish Italian EN: Important information regarding VAT on EU delivery. As of Monday 5th July 2021, all VAT and duty fees will be included in the final price you p...